The site is the property of “Pinna and associates” limited liability company with a capital of 7622,45 euros registered in the Trade and Companies of Marseille (below named SELLER)

ADDRESS: 140 rue du Vallon des Auffes – 13007 Marseille
SIRET: 40793389400013

Any order under a product appearing in the online store site (below named SELLER SITE) requires consultation and prior acceptance of these general conditions of sale . The validation of the order implies full acceptance click hereof. This value click “digital signature”
These terms and conditions aim to define the rights and obligations of parties under the online sale of goods offered by SELLER to the consumer.

Order confirmation
The contractual information will be confirmed via email to the address specified by the consumer in the purchase order.

Proof of the transaction
The records stored in computer systems company SELLER under reasonable conditions of safety are considered proof of communications, orders and payments between the parties.
The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.

Product Information
Every effort has been made to ensure the accuracy of information presented on SITE SELLER. SELLER or its suppliers are however not responsible for the consequences, incidental, special damages arising from electronic transmission or the accuracy of information transmitted even if SELLER had knowledge of the possibility of such damages. The names and product brands and manufacturers are used only for identification purposes. Pictures, descriptions and prices of products are not contractual.

Validity period of the offer and the price thereof
Our prices are valid for the day.

Delivery Modality
The products are delivered to the address specified by the customer on the order form and only on geographic areas we serve.
All products leave our premises in perfect condition. The customer must notify the carrier (or factor) the slightest trace of impact (Holes, traces crushing etc. ..) on the parcel, and where appropriate to refuse the package. An identical new product will then be returned without charge.
The exchange of any product declared, a posteriori, damaged during transport, without any reservation has been issued on receipt of the package, can not be supported.
As in any expedition, it can be delayed or that the product gets lost. In such cases, we contract the carrier to start an investigation. Every effort is made, as long as necessary, to find this package. If necessary the merchant will be reimbursed by the carrier and deliver a new package identical to its costs.
We disclaim any responsibility for the longer delivery times because of carrier, including for loss of products, bad weather or strikes.

Delivery problems due to carrier
Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken products …) must be indicated on the delivery order in the form of ‘reserves handwritten’ ‘, accompanied by the signature of customer.
The consumer must confirm this problem by sending the carrier within two (2) business days following the date of delivery by mail with return receipt stating such claims.
The consumer must send a copy of this letter to the SELLER’S ADDRESS. Without this, we will proceed with no exchange.

Delivery errors
The consumer must make to the SELLER, the day of delivery or later than the first business day after delivery, any claim of error of delivery and / or non-compliance of products in kind or in quality compared to indications on the order form.
Beyond this period, any claim will be rejected. The formulation of this claim with the SELLER may be made to the SELLER’S ADDRESS.
Any claim not made in the rules defined above and within the time limits could not be taken into account and release SELLER of any responsibility towards the consumer.
In case of error of delivery or exchange any product for exchange or refund must be returned to the SELLER as a whole and in its original packaging in perfect condition to the SELLER’S ADDRESS.
To be accepted, any return will be reported and have the prior consent of the SELLER, which if agreed will ship the package to the correct address.
The shipping costs are the responsibility of the SELLER, except where it would prove that the product does not match the original declaration made by the consumer in the sense to return.

Guaranteed products
The SELLER warrants to Customer that the products are prepared and packaged under strict quality rules and kept in accordance with the applicable standards in France. However, SELLER can not extend its guarantee on its products if the Customer has not complied with optimum storage conditions.

Product Availability
Our products offered on the site are valid only within the limits of available stocks. In case of unavailability of product after placing your order, we are committed to inform you within 8 days and tell you the waiting time for receiving this product.

Right to retract
The right of withdrawal applies only to natural persons.
Accordance with Articles L. 120-20, the consumer has a period of fourteen (14) calendar days to return, at its expense, the products do not suit him. This period starts from the date of receipt of the order of the consumer. All returns will be reported in advance at the customer service of the SELLER. The product should be returned to the SELLER’S ADDRESS.
Sensitive products (such as DVDs, CDs, software) should not have been unsealed so that the consumer can exercise the right of withdrawal.
Only products returned will be together, in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged, will be refunded or returned or exchanged. This right of withdrawal is without penalty, except the cost of sending and return. In the event of exercising the right of withdrawal, the consumer has the option of requesting either a refund of amounts paid, or exchange the product. In the case of an exchange, the return will be at the expense of consumers.
In case of exercising the right of withdrawal, the SELLER will make every effort to refund the consumer within fourteen (14) days.

Use Rights
The use of the trademarks in this site is strictly prohibited.

Force majeure
Neither party has breached its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event of force majeure. Will be considered a force majeure any fact or circumstance compelling, exterior to the parties, unpredictable, unavoidable, beyond the control of the parties and which can not be prevented by them, despite all the efforts reasonably possible.
The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware.
Both parties will then, within three months, except impossibility due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the force majeure has a duration longer than a period of one month, these terms may be terminated by the injured party.
Explicitly, are considered as force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of courts and tribunals French: blocking of means of transport, earthquakes, fires, storms, floods, lightning, stop telecommunication networks or difficulties specific to telecommunication networks to the customers.

No partial validation
If any provision of these terms and conditions are held to be validated or declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and scope.

No Waiver
The failure of either party not to claim a breach by the other party to any of the obligations set under the present general conditions of sale can not be interpreted in the future as a claim the obligation in question.

Applicable law
These terms and conditions are subject to French law. This is so for the fund rules as to the rules of form.
In case of dispute or claim, the consumer will apply primarily to the SELLER for an amicable solution.

Protection of personal data
All the data you entrust to us are able to process your orders.
Under Law No. 78-17 of January 6, 1978 relating to data, files and freedoms, you have near the SALESMAN a right of correction, consultation, modification and deletion of data you have provided. This right can also be done online.

Any order placed via the SITE SALESMAN carries the adhesion of the customer, without any restriction, the terms and conditions of the SELLER.
In case of sale to a corporation, any disputes concerning the sale (price, CGV, product …) will be subject to French law before the Court of Commerce headquarters of the SELLER.


Article 1
Stay: the tenant signing this contract concluded for a fixed period shall in no circumstances invoke any right to maintain occupancy at the end of the stay.

Article 2
Conclusion of Contract: The reservation becomes effective when the tenant has sent the LLC “Pinna and associates” a deposit of 25% of the total rental and a copy of the contract signed before the date indicated on the face. A second copy is kept by the tenant.
The lease agreement between the parties hereto shall in no way benefit even partially to third parties, natural or legal persons without written agreement of the LLC “Pinna and associates.”
Any violation of this last paragraph would be likely to result in immediate termination of the lease remaining definitively acquired by LLC “Pinna and associates.”

Article 3
Cancellation by the tenant

  1.  Cancellation before arrival at the scene: the deposit is forfeited to the LLC “Pinna and associates.”
    • If canceled or modified up to 21 days prior to arrival, the property does not charge.
    • If canceled or modified later (ie 5 days before arrival), the property requires 50% of the total booking amount.
    • In case of no-show, the hotel charges the total amount of reservation.
  2. if the stay is shortened, the rental price remains acquired OOO “Pinna and associates.” There will be no refund.

Article 4
Cancellation by LLC “Pinna and associates”: LLC “Pinna and associates” reverse the tenant the full amount paid and an amount equal to that which the tenant would have supported if the cancellation had been made to its this date.

Article 5

Arrival: The tenant must present himself the specified day and time stated on this contract. In case of late or postponed arrival, the tenant must notify the Company “Pinna and associates.”

Article 6

Balance payment: The balance of the rent is paid at the entrance to the premises.

Article 7

Current situation: An inventory is drawn up and signed by the tenant and the LLC “Pinna and associates” or his representative on arrival and departure from the apartment. This inventory is the only reference in case of litigation concerning the inventory.
The state of cleanliness of the apartment for the arrival of the tenant will be found in the inventory. Cleaning of the premises is the responsibility of the tenant during the lease period and before his departure for the kitchen and utensils.
The amount of any cleaning fee is established on the basis of calculation mentioned in the description.

Article 8

Guarantee or Deposit: On arrival the tenant, a security deposit in the amount indicated on the contract requested by LLC “Pinna and associates.”
After the contradictory establishment of the inventory of fixtures, the deposit is returned less the cost of rehabilitation of places if degradations were noted.
In case of early departure (before the hour mentioned on this contract) preventing the establishment of the state of affairs on the day of departure of the tenant, the deposit is returned by LLC “Pinna and associates” in a period not exceeding one week.

Article 9

Use of premises: The tenant will ensure the peaceful character of the tenancy and make use of it in the designated places.

Article 10

Capacity: The present contract is established for a maximum capacity of people.
If the number of tenants exceeds the capacity, LLC “Pinna and associates” can refuse the additional people.
Any modification or termination of the contract will be considered at the customer’s initiative.

Article 11

Home animals: When booking, the customer must indicate the number of pets that will accompany.
The listing specifies the supplements to predict prices (pet fee, deposit fee, cleaning fee …).
Terms specific to pets stay may be specified by the LLC “Pinna and associates” in internal rules displayed in the accommodation: the contract may be terminated customer harm in case of non compliance with residence conditions.

Article 12

Insurance: The tenant is responsible for all damages caused by him. He is required to be insured by an insurance holiday for these various risks.

Article 13

Payment of expenses: At the end of the stay, the tenant must pay to the LLC “Pinna and associated” costs not included in the price.
Their amount is established on the basis of calculation mentioned in the contract and in the description, and a copy is given by the LLC “Pinna and associates.”

Article 14

Disputes: Any complaint regarding the inventory and condition descriptive when renting must be submitted by letter to the Company “Pinna and associates” as soon as possible.